Error Codes (Admin & Merchant API)

All Admin & Merchant API errors are either HTTP status code 400 or 500, will have a State field of Failed, a Status field with the negative error code, and an Error field with a description of the error.

{
    ...
    "State": "Error",
    "Status": "-5",
    "Error": "Transaction Failed - Not Authorised"
}

Code	Error Description	Explanation
-1	Validation / Verification Errors	The bearer token provided is invalid, the user does not exist, the community does not exist, etc.
-2	Duplicate reference	The transaction failed because the reference number used already exists.
-3	Invalid request	The request was in an invalid format.
-4	Invalid MEID	The StoreID was invalid.
-5	Not Authorised	The actor is not authorized to perform this action in this community.
-6	Invalid TID	The TID (Transaction ID) was invalid.
-7	Transaction Failed General	The transaction failed for an unspecified reason.
-8	Invalid Currency	The Currency code was invalid.
-12	Transaction Failed Insufficient funds	The transaction failed as there were insufficient funds available on the voucher.
-13	Transaction Failed Wrong Merchant	The transaction failed as the voucher is not valid to be spent at this merchant.
-14	Transaction Failed Incorrect Voucher Number	The transaction failed as the voucher does not exist.